Frequently Asked Questions

General Questions

Q: What types of fences do you offer?

A: We offer a variety of fences, including Vinyl, Wooden, and Aluminium. Each type is designed to meet different needs, whether for aesthetics, privacy, or security.

Q: How do I choose the right fence for my property?

A: Consider factors such as your purpose for the fence (privacy, security, decoration), desired maintenance levels, your budget, and your property's aesthetic. You can also consult with our fence specialists for expert advice.

Q: How long does it take to install a fence?

A: The time it takes can vary based on the size of the area and the type of fence. Generally, installations can take anywhere from a few hours to several days. We'll provide an estimated timeline during our initial consultation.

Vinyl Fences

Q: Why choose vinyl fences?

A: Vinyl fences are durable, require minimal maintenance, and won't rot or rust. They're also available in a variety of colors and styles to match any home.

Q: How do I maintain my vinyl fence?

A: Vinyl fences can be cleaned with soap and water. They don't require painting or staining and resist fading from sunlight.

Wooden Fences

Q: What type of wood is used for your wooden fences?

A: We use premium woods like cedar and redwood, known for their durability and natural resistance to decay.

Q: How often should I treat or paint my wooden fence?

A: We recommend treating or painting every 2-3 years to ensure longevity and maintain the wood's aesthetic appeal.

Aluminium Fences

Q: Why should I consider aluminium fences?

A: Aluminium fences are lightweight, rust-resistant, and mimic the appearance of iron at a fraction of the cost. They are ideal for both decorative and security purposes.

Q: Are aluminium fences durable against weather conditions?

A: Yes, aluminium fences can withstand various weather conditions, including rain, snow, and heat, without corroding.

Ordering and Shipping

Q: How long will it take for my fence to be delivered?

A: Typically, orders are shipped within 3-5 business days. The actual delivery time can vary based on your location and the shipping method selected.

Q: What is your return policy?

A: We accept returns within 30 days of purchase, provided the items are in their original condition. Shipping charges for returns are borne by the customer unless the return is due to a product defect or error on our part.

Q: Do you offer installation services?

A: Yes, we provide professional installation services. Once you've chosen your fence, you can opt for our expert team to handle the installation, ensuring a perfect fit and finish.

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