Shipping Policy
Thank you for shopping at FenceGuys. We're committed to delivering your order as swiftly and securely as possible. Please find our shipping policy outlined below:
General Information
- All orders are processed within 1–3 business days.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will get in touch with you via email or phone if this happens.
- Shipping charges will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addresses
FenceGuys ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
FenceGuys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
FenceGuys is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We recommend saving all packaging materials and damaged goods before filing a claim.
International Shipping
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Questions?
If you have any questions or concerns about our shipping policy, feel free to contact us.